iPhone 12 Pro Max Face ID issue

Description

The iPhone 12 Pro Max is experiencing issues with its Face ID functionality. Users report that the device is either unable to recognize their face, fails to complete the facial recognition process, or displays an error message such as “Face ID is not available.” This issue can stem from various causes including software glitches, a dirty or obstructed TrueDepth camera, recent iOS updates, or hardware damage—particularly following screen replacements or accidental drops. In some cases, Face ID may stop working entirely, requiring troubleshooting steps such as cleaning the camera, resetting Face ID, updating the device, or seeking professional repair from Apple or an authorized service provider.